We are looking for a friendly, organized, and customer-focused **Front Desk Agent** to be the first point of contact for our guests. The ideal candidate will provide exceptional service, handle check-in/check-out procedures smoothly, and ensure a welcoming experience throughout each guest’s stay.

 **Key Responsibilities:**

* Greet guests warmly and professionally upon arrival and departure

* Check guests in and out efficiently, ensuring accurate entry of information

* Answer phone calls, respond to guest inquiries, and make reservations

* Manage room assignments and accommodate guest preferences when possible

* Handle guest complaints or issues promptly and courteously, escalating as needed

* Process payments, issue room keys, and maintain guest accounts

* Provide information about hotel services, local attractions, and travel directions

* Coordinate with housekeeping and maintenance to ensure room readiness

* Maintain a clean and organized front desk area

* Follow all hotel policies, procedures, and safety standards

 **Qualifications:**

* High school diploma or equivalent required; hospitality experience preferred

* Previous experience in customer service or front desk roles a plus

* Proficient in Microsoft Office and basic computer systems; knowledge of \[PMS system, e.g., Opera or Cloudbeds] is a plus

* Excellent communication and interpersonal skills

* Ability to multitask, stay organized, and remain calm under pressure

* Professional appearance and a positive attitude

* Flexible availability, including weekends, evenings, and holidays

* Bilingual or multilingual abilities are a plus

 **Benefits (optional):**

* Teladoc medical insurance

* Employee discounts on hotel stays and services

* Opportunities for advancement and training

* 

We are seeking a detail-oriented, reliable, and friendly Housekeeper to join our hotel team. As a Housekeeper, you will play a critical role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay. Your responsibilities will include cleaning guest rooms, maintaining public areas, and assisting with laundry as needed.

 **Key Responsibilities:**

* Clean and tidy guest rooms, bathrooms, and common areas according to hotel standards

* Make beds, change linens, and replace towels and amenities

* Vacuum, sweep, mop floors, and dust surfaces

* Replenish guest room supplies, including toiletries, towels, and minibar items

* Report maintenance issues or safety concerns to the supervisor promptly

* Maintain housekeeping carts and equipment in a clean and organized manner

* Follow all safety and sanitation policies and procedures

* Ensure privacy and security of guests and hotel property

* Assist with laundry and linen services as required

* Respond to guest requests in a courteous and timely manner

 **Qualifications:**

* High school diploma or equivalent preferred

* Previous housekeeping or cleaning experience in a hotel or similar setting is a plus

* Ability to work with minimal supervision and maintain a high level of performance

* Strong attention to detail, efficiency, and time management skills

* Friendly, respectful, and professional demeanor

* Physically capable of lifting, bending, and standing for extended periods

* Willingness to work flexible hours, including weekends and holidays

**Benefits **

* Competitive hourly wage

* Employee discounts on rooms and services

* Opportunities for training and career growth

Clarion Inn – Nashua, New Hampshire

The Clarion Inn in Nashua, NH is looking for a dependable and hardworking Hotel Houseman to join our housekeeping team. This is a hands-on position focused on supporting our housekeepers and helping keep the hotel clean, organized, and guest-ready.

The ideal candidate is reliable, works well as part of a team, and is willing to help wherever needed throughout the hotel.

Primary Responsibilities

• Assist with hotel laundry, including washing, drying, folding, and organizing linens and towels.
• Help housekeepers strip guest rooms by removing used sheets, towels, and other linens.
• Collect and remove trash from guest rooms, housekeeping areas, and other designated areas of the hotel.
• Deliver clean linens, towels, and housekeeping supplies to housekeepers as needed.
• Help keep housekeeping closets, laundry areas, storage areas, and back-of-house spaces clean and organized.
• Assist housekeepers with room preparation and other duties during busy periods.
• Brush and help maintain the hotel pool area, including keeping the surrounding area clean and presentable.
• Perform light maintenance and cleaning duties around the hotel as assigned.
• Help maintain hallways, common areas, entrances, and other hotel areas.
• Report maintenance problems, damage, or safety concerns to management.
• Assist the housekeeping and maintenance teams with other tasks as needed.

Qualifications

• Previous hotel, housekeeping, janitorial, laundry, or maintenance experience is helpful but not required.
• Must be dependable and arrive to scheduled shifts on time.
• Must be comfortable performing physical work throughout the shift.
• Ability to lift and carry linens, trash, supplies, and other hotel items.
• Ability to stand, walk, bend, reach, push, and pull for extended periods.
• Must be willing to work as part of a team and assist in different areas of the hotel when needed.
• Must have a positive attitude and take pride in keeping the hotel clean and well maintained.
• Availability on weekends and holidays may be required based on hotel occupancy.

What We’re Looking For

We are looking for someone who understands that a successful hotel depends on teamwork. The Houseman plays an important role in helping our housekeepers work efficiently and making sure our guests arrive to a clean, comfortable, and well-maintained hotel.

If you are dependable, hardworking, and willing to help wherever needed, we would like to hear from you.

Job Location: Clarion Inn – Nashua, New Hampshire
Department: Housekeeping
Position: Hotel Houseman / Housekeeping Support

Apply today to join the Clarion Inn Nashua team.